Brecon Debt Recovery Ltd – A Guide To Dealing With Your Next Directory Catalogue Debt
Brecon Debt Recovery is a trading name of Next Retail Ltd. Brecon Debt Recovery is the Collections Team for Next, and it is the company you will deal with if you have an outstanding debt on your Next Directory account.
Why Am I Being Contacted By Brecon Debt Recovery?
Brecon Debt Recovery are an in-house debt collection agency for Next so, if you’ve received letters or calls from them, it is probably because you owe money on an account you’ve had. Brecon Debt Recovery is a trading name of Next Retail Limited, so you may be contacted in relation to an amount owed on your Next Directory credit account.
Catalogue Debts
Many people end up owing money to mail order catalogue companies. Mail order catalogues offer goods like clothes, toys, furniture and electricals delivered to your door, with no upfront payment. You can choose from a wide selection of items and spread the cost with weekly or monthly repayments.
What Is A Debt Collection Agency?
A debt collection agency is a company which specialises in recovering money owed to their clients by customers. Many businesses do not have the resources or expertise to chase individuals for payment, so enlist the services of a debt collection agency to act on their behalf. This saves businesses the related time and staffing costs associated with debt recovery.
In this instance, Next have their own company dedicated to providing debt collection for their main business.
Debt collection agencies use letters, calls, texts, emails and, in some instances, personal visits to convince debtors to repay the money owed.
I Can’t Afford To Pay – What Can I Do?
If you can’t afford to pay, you should contact Brecon Debt Recovery to let them know. You may be able to come to a payment agreement to repay an affordable monthly amount towards your debt, instead of a larger lump sum.
Payment Plans
Repaying your debt with regular smaller payments is called a payment plan. It’s important not to agree to repay more than you can manage. If you’re not happy with the amount Brecon Debt Recovery are asking for, tell them. You need to ensure you have enough money left to cover your day-to-day living expenses and you’re not causing yourself further financial trouble.
Freezing Interest
You might be able to prevent your debt spiralling out of control by asking Brecon Debt Recovery to freeze any interest and charges while you attempt to repay.
Debt collection agencies are allowed to continue to apply interest set out in your original credit agreement. If they are adding interest, it will take you longer to settle your debt. Brecon must consider freezing interest if you are facing financial difficulties.
Breathing Space
You can also buy yourself time to sort out your debts by asking Brecon Debt Recovery to give you ‘breathing space’. This will give you 30 days’ respite while you seek advice on your debts.
During this time, they will not chase you for payment, but you might still receive some communications if Brecon are legally obliged to send them. After 30 days you can ask for more time, and may be given an extra 30 days.
Seeking Debt Advice
If you are having trouble managing your debt, you should seek professional advice. Scottishtrustdeed.co.uk can help. We can give advice on your current situation and recommend suitable options for you to help you get debt-free.
How Can Scottishtrustdeed.co.uk Help Me?
Scottishtrustdeed.co.uk specialise in giving expert debt advice to people who are struggling with their monthly repayments. We can help you get back on track and work with you to establish a manageable plan to get you debt-free and financially stable again. We provide a number of debt solutions, including:
- Debt Management Plan
- Individual Voluntary Arrangements
- Scottish Trust Deeds
- Debt Arrangement Scheme
- Minimal Asset Process
- Bankruptcy
What Power Does A Debt Collection Agency Have?
A debt collection agency, such as Brecon Debt Recovery, has no special legal power to make you pay the money you owe. They use a combination of contact methods to persuade you to make arrangements to pay.
Brecon Debt Recovery must not lie to you or mislead you about their power to make you pay, nor must they harass you.
What Happens If I Don’t Pay?
If you don’t pay, court action may be taken against you so that your creditor can recover what’s owed by instructing bailiffs. If this happens, you will incur additional fees on top of your existing debt, as well as being at risk of losing your possessions.
You could also have regular deductions made directly from your wages or benefits to clear the debt.
Complaints
If you wish to make a complaint about Brecon Debt Recovery, you should contact them directly in the first instance.
Write to: Brecon Debt Recovery, Glen House, 200-208 Tottenham Court Road, London, W1T 7PL
If you are unsatisfied with the outcome of your complaint, you could refer the matter to the Financial Ombudsman Service:
Financial Ombudsman Service, Exchange Tower, Harbour Exchange, London, E14 9SR
FAQs
Can Brecon Debt Recovery visit my home?
Yes, debt collection agents can visit your home, but they do not have the same authority as bailiffs. If a Brecon Debt Recovery field agent visits, you do not have to invite them in, they must leave if you ask them to, and they can’t remove any of your belongings.
How do I know a debt collector is legit?
A debt collector should always carry identification, but you don’t have to discuss anything with them. The easiest way to safeguard yourself and your money, is to send them away and request everything in writing.
If you are wanting to make a payment, it is better to pay the company directly online or over the phone. If you do pay a field agent, make sure you get a receipt and keep it safe.
Will I lose my stuff?
Brecon Debt Recovery cannot remove your goods as they are not bailiffs. However, if you continue not to pay, your creditor may decide to take court action against you instead, in order to recover the debt. If they do this, they can then instruct bailiffs to take control of your goods.
