Grosvenor Services Group Ltd was formed in August 1998 by group chairman, David Birkhead. The company has an ethos of delivery a high quality service to all of its customers, exceeding all client expectations wherever possible.
Grosvenor Legal Services have provided debt recovery solutions to the utilities industry since its inception. The backbone of this service is provided by our fully-employed field force that covers the whole of mainland UK. In order to provide support and flexibility to this core team, this is supplemented by using a number of self-employed field agents to work on our behalf.
Another key tool in our collections strategy is our experienced contact centre. This team are fully equipped with the latest in automated dialler technology in order to ensure that every effort is made to resolve the arrears as quickly and effectively as possible.
We continue to be one of the leading debt collection agencies in the utility industry. As a result, we have established many strong relationships with major utility companies in the UK. Our experience and knowledge allow us to successfully tender with blue chip organisations across a range of markets.