Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centres. We know that your customers are the lifeblood of your business, which is why delivering outstanding customer experiences is the lifeblood of ours. Transcom’s business is to help make sure that your customers form positive perceptions of their interactions with you. We do this not only by providing excellent customer service, but also by putting what we learn to work for you. Transcom has been operating in the United Kingdom since 2006, where it has numerous well consolidated Financial Services clients, as well as offering a range of specific services for leading multinational companies operating in the Automotive, Telecoms, Retail and Utility sectors. Transcom Leeds has a capacity of 350 workstations. Drawing on extensive experience gained over the last eight years providing CRM, high-complexity back-office and phone collection services in the Financial Services sector, Transcom UK today
represents a strategic benchmark and a specialized centre of excellence for clients operating in this sector in our Central and Southern Europe Region.
Services Offered: Business to Business Debt Collection, International Collections, Debt Purchase, Outsourcing, Consumer Regulated Debt, Consumer Non-regulated Debt