Founded in 1995 Crystal Collections Ltd has grown from employing 2 members of staff into a multi UK site operation and responsible for 27 members of staff. We provide a field recovery and collection service to the UK Asset and vehicle finance industry, we understand that this service must comply with regulators and that the customer is afforded their legal rights whilst we try to act in the best interests of the financial institution. We provide UK wide field collection service within the UK motor and Asset finance collections process. We are committed to excellence and professionalism in its duty to serve both its suppliers and their customers. We value the integrity of every customer we are asked to liaise with and will ensure customer experience is always placed at the top of every process. We will work with our suppliers to ensure data is held securely and the customer journey is evident in our approach to finding the best outcome within the financial agreement. We have traded for 20 years and want to ensure we provide a thorough, professional and fair approach for the next 2 decades and beyond.
Services Offered: Business to Business Debt Collection, Court Action, Status Enquiries / Company Searches, Repossessions, International Collections, Call Centre Support, Debt Purchase, Consultancy, Advice, Training, Credit Insurance, Tracing, Consumer Regulated Debt, Consumer Non-regulated Debt, Field Collections, Process Servicing, Bailiff