Rossendales Limited: What To Do If You’ve Been Contacted By Rossendales About A Debt
Rossendales Limited is a subsidiary of Marston (Holdings) Limited. Rossendales was founded in 1972 and delivers debt enforcement services for over 150 clients across England and Wales.
Rossendales primarily act on behalf of local authorities. In 2004, Rossendales Collect was formed to compliment the enforcement side of the business, by offering debt collection services to their clients.
- Member of Civil Enforcement Association (CIVEA)
- Member of the British Parking Association (BPA)
- Institute of Revenues Rating and Valuation (IRRV) accredited training centre
- Contractors Health & Safety Assessment Scheme (CHAS) accredited
- ISO 9001 – Quality Management
- ISO 14001 – Environmental Management
- ISO/IEC 27001 – Information Security Management
- OHSAS 18001 – Occupational Health and Safety Management
- Investors in People Gold Standard
Why Are Rossendales Contacting Me?
Rossendales provide debt collection and enforcement services to the government, public and private sector. If you’ve received communications from Rossendales, it is most likely in relation to a debt you have with one of these. The type of communication you receive will depend on which stage of proceedings you are at.
I’ve received a Compliance Notice from Rossendales – this gives you 7 days to clear your debt or make an arrangement to pay by instalments.
I’ve received a Notice of Enforcement from Rossendales – after 7 days, if you still haven’t paid, you will be issued a Notice of Enforcement, demanding immediate payment and telling you that bailiff action is imminent.
It is important not to ignore communications from Rossendales. If you need support with your debt, contact scottishtrustdeed.co.uk.
Council Tax is a tax on domestic property in England, Scotland and Wales, which covers the cost of local services like policing, refuse collections, social care and maintenance of public spaces. Rossendales work with a number of local councils to collect unpaid Council Tax.
Non-domestic rates, also known as business rates, are a tax applied to most non-domestic properties for example, shops, offices, factories, holiday lettings and pubs. Business rates income is distributed between local authorities and central government. Rossendales collect business rate debt on behalf of local authorities across England and Wales.
If you have a child who you no longer live with, after separation from their other parent, you must pay child maintenance. Child maintenance is financial support for your child – a contribution towards their day-to-day living costs and essentials.
Rossendales work with the Child Maintenance Service/ Child Support Agency to enforce Child Maintenance Liability Orders against non-resident parents who have not paid.
What Will Happen If I Don’t Pay?
If you refuse to make child maintenance payments, you will initially be contacted by the Child Maintenance Service or CSA to find out why. You will be asked the reasons for non-payment, and be expected to make arrangements to pay what you owe.
Continued failure to pay will lead the Child Maintenance Service or CSA to take action against you to recover the amount owed. This action could be:
- Taking the money directly from your earnings or benefits
- Taking the money directly from your bank or building society account
- Taking court action
Rossendales enforce liability orders issued by the court in respect of child maintenance debt.
When you have debt, you become liable for the fees incurred during attempts to recover the amount you owe. This means your debt can rapidly increase, as action is taken against you. Enforcement charges and legal costs will be added to the amount you already owe.
Child Maintenance Service Enforcement Charges
- Liability order £300
- Lump sum deduction order £200
- Regular deduction order £50
- Deduction from earnings order £50
When Rossendales are appointed by the service to act on their behalf, you will also have Rossendales’ fees added to your debt.
What Are Rossendales’ Charges?
Rossendales’ fees are governed by legislation to ensure that charges are transparent and reasonable.
- Compliance stage – issuing an enforcement notice letter £75
- Enforcement stage – visit to your home to remove goods £235
- Sale or disposal – if Rossendales remove your goods to sell £110
These fees apply to debts under £1500. For amounts above £1500, you will also pay a percentage fee of: 0% at the compliance stage, and 7.5% at the enforcement and sale or disposal stages.
If you have goods removed, you may also have to cover the costs of locksmiths, storage and auctioneers’ fees.
High Court Enforcement Fees
In 2010, Rossendales extended the services they provide to encompass High Court Enforcement Services. High Court Enforcement fees differ to those shown above. With a High Court Order, Rossendales can charge:
- Compliance stage £75
- First enforcement stage £190
- Second enforcement stage £495
- Sale or disposal stage £525
If you have fallen behind with council tax, business rates or child maintenance payments, the council or Child Maintenance Service may apply to the magistrates’ court for a liability order against you. A liability order is the term given to the decision made by the magistrates’ court that you owe a debt.
If a liability order is granted, and you still don’t settle your debt, enforcement action can be taken, including:
- using bailiffs to remove and sell your belongings
- making deductions from your wages
- making deductions from your benefits
Penalty Charge Notices
Penalty charge notices (PCNs) are issued by Civil Enforcement Officers (traffic wardens), employed by local councils. While one of the most common reasons to be issued a PCN is a parking contravention, they are also given for other traffic-related rule violations. This includes things like driving in a bus lane or going against a ‘no right turn’ sign.
Rossendales enforce unpaid penalty charges for road traffic and parking contraventions on behalf of local councils.
Why Happens If I Don’t Pay A PCN?
Penalty CHarge Notices come with strict time restraints for payment. After being issued a PCN, you will have 28 days to pay. In some instances, you may receive a reduction of the fine for prompt payment (within 14 days).
Failure to pay a Penalty Charge Notice within 28 days, will result in the issue of a ‘charge certificate’. A charge certificate gives you a further 14 days to pay the original fine plus a 50% charge.
After this, if your PCN remains unpaid, you will receive a court order demanding payment, called an ‘Order for Recovery’. Where an Order for Recovery has been served and payment has still not been made, the council can ask the Traffic Enforcement Centre to issue a Warrant of Execution.
A Warrant of Execution enables the council to employ Enforcement Agents to recover the debt.
Help With Your Debts From Scottishtrustdeed.co.uk
Council tax, business rates and child maintenance are all priority debts – this means there are serious consequences if you are unable to pay. If you are having difficulty managing your debt problem, Scottishtrustdeed.co.uk can help by offering professional debt advice and debt management solutions.
PO Box 324
Civil Enforcement Association
PO Box 745
Tel: 0844 893 3922
Without a court order, absolutely not. Neither Rossendales or any other debt collection agency nor a debt collector is considered a court-appointed bailiff. Rossendales may visit the address of a debtor but cannot enter the dwelling without the consent of the resident.
Write to Rossendales to Request them to Stop Contacting You (If That’s What You Want) Under the FCA guidelines, if you request that a debt collector stop contacting you completely, it must do so (with a few exceptions). Your request must be in writing. You can use the ‘prove the debt letter’ to do this.
If you owe money to Rossendales and you don’t pay, you can be sued. If Moorcroft sues you and wins, the court will enter a judgment (also called an order) against you that says you must pay back the debt. But if all your money and property are protected, then creditors cannot take them from you.
No. A Warrant of Execution does not result in a County Court Judgement against you and does not affect your credit score.
No. A liability order will not affect your credit rating as it does not go on your credit record.
Services Offered By Rossendales: Consumer Debt Collection, Business to Business Debt Collection, Repossessions, Small & Ad Hoc Debts Collected, Tracing, Utility Debt Collection, Consumer Regulated Debt, Consumer Non-regulated Debt, Field Collections, Bailiff